Bureau of Internal Revenue (BIR) Commissioner Charlito Martin Mendoza on Tuesday underscored the importance of a centralized office where registered businesses can transact their tax-related concerns to streamline processes.

Speaking at the simultaneous nationwide launch of the Registered Business Enterprise Taxpayer Service (RBETS) at the BIR main office in Quezon City, Mendoza said around 600,000 business entities have registered under the Corporate Recovery and Tax Incentives for Enterprises (CREATE MORE) Act.

He noted that since incentives are granted to these businesses, “the way the government serves them must align with those incentives.”

“This reform shows our commitment to turn the law into real service. RBETS is mandated under the CREATE MORE Act to provide a centralized, consistent, and responsive approach to tax administration for registered business enterprises. We make that mandate real — not later, but here and now,” he said.

Mendoza said RBETS Express Counters are now available in 20 Revenue District Offices nationwide and at the Large Taxpayers Service in the BIR main office, which currently serves as the program’s interim oversight hub.

Mendoza clarified that no new personnel were hired specifically for RBETS, but existing BIR staff were trained to manage the service.

“We equipped them with a working understanding of the RBE tax regime under CREATE MORE, strengthening our long-standing commitment to delivering services that are accurate, consistent, and supportive of compliance,” he said. (PNA)