After gathering complaints on difficulty in online registration for the Philippine Identification (PhilID) card, the Philippine Statistics Authority (PSA) suggested that applicants use the Chrome browser.

If the website is constantly inaccessible, the user may try to clear the cache of the browser by going to the settings menu and choosing the “clear browsing data′′ or ′′clear cache′′ option, the PSA advised in a recent post.

It also reminded registrants for the Philippine Identification System (PhilSys) demographic registration that it is currently not available on iPhone and iPad or via the Safari browser.

The PSA assured though that upgrades are ongoing to make registration easier and information may be sourced through the official Facebook page, email info@philsys.gov.ph or by calling hotline 1388.

The Step 1 process will ask for the full name, gender, date and place of birth, blood type, marital status, postal address, email address, and mobile number.

The registrant can set an appointment for Step 2 at the preferred or nearest registration center, although the online booking is not yet available for all regions.

Registrants need to personally go to registration centers for Step 2 since biometrics must be obtained, like fingerprints, iris scan, and front-facing photograph. Supporting documents will also be validated.

Upon finishing Step 2, the PhilID with the PhilSys Number will be delivered via Philippine Post, free of charge.

Signed into law by President Rodrigo R. Duterte in August 2018, Republic Act 11055, or the Philippine Identification System Act, aims to establish a single national ID for all Filipinos and resident aliens.

The national ID shall be a valid proof of identity that shall be a means of simplifying public and private transactions, enrollment in schools, and the opening of bank accounts.

It will also boost efficiency, especially in dealing with government services where people will only need to present one ID during transactions. (PNA)