Sitel Group®, a global leader in end-to-end customer experience (CX) products and solutions recently launched a brand new Sitel® MAXhub in Balanga, Bataan bringing job opportunities to aspiring CX professionals in the community. The MAXhub, Sitel’s 11th in the Philippines, brings the Sitel experience closer to Filipino talents who may be too far from the company’s headquarters in Baguio and Tarlac. To date, the MAXhub has already hired 114 associates with recruitment ongoing.
“Sitel has made bold steps to navigate the uncertainties of the global pandemic,” said Geoffrey Domigpe, Vice President of Operations, Sitel Tarlac. “We continue to broaden our work-from-home capabilities and expand avenues for training, development and employee engagement. These MAXhubs are Sitel’s continued commitment to bringing more jobs closer to where Filipinos live and promoting countryside development.”
The first Sitel MAXhubs were launched last June in response to the pandemic and to bring the Sitel opportunities closer to aspiring professions in the provinces. Through these satellite sites, job seekers in remote areas had a convenient location to facilitate recruitment, onboarding, and technology and equipment distribution for Sitel at Home arrangements.
“We look forward to working closely with Sitel and helping grow the MAXhub in Balanga,” expressed Mayor Francis Anthony S. Garcia, Mayor of Balanga City. “This partnership is will help bring job opportunities to Balanga and Bataan as a whole and boost the local economy.”
The Balanga Sitel MAXhub is located at One Magnolia Center, occupying the building’s fourth and fifth floors with facilities for training and production. To ensure safety, physical distancing and health and sanitation measures are fully implemented.
“Bataan is an ideal location for Sitel’s expansion,” shared Haidee Enriquez, Chief People Officer, Sitel PHANZ. “The region possesses a highly skilled and competent labor force, a business-friendly environment, strong infrastructure, and an engaged local government. Thanks to the strong support of the LGU we were able to safely hire over 100 associates in just under three weeks. We have high hopes for Balanga’s continued capability to support Sitel’s further growth.”
At present, Sitel has over 22,000 employees in the Philippines with sites located in Metro Manila, Baguio, Tarlac, Palawan and Sitel MAXhubs in Palawan, Cabanatuan City (Nueva Ecija), Angles City (Pampanga), Dagupan City (Pangasinan), San Fernando City (La Union).
