Okada Manila has become the first integrated resort in the Philippines to receive the Forbes Travel Guide VERIFIED Responsible Hospitality badge—an esteemed recognition affirming the resort’s unwavering commitment to sustainability, environmental protection, and the well-being of its employees, guests, and communities. By meeting over 100 stringent standards in waste management, energy efficiency, and resource conservation, Okada Manila continues to set new benchmarks for responsible hospitality.
Developed in collaboration with sustainability pioneer Hervé Houdré, the Responsible Hospitality badge sets a global benchmark for environmentally conscious luxury. This trusted third-party verification assures guests and travel advisors that the world’s finest hotels, including Okada Manila, are committed to responsible and sustainable operations.
“At Okada Manila, sustainability is more than a policy—it’s a promise we uphold every day,” said Rob Scott, Vice President for Hotel Operations. “We are deeply committed to providing a premium guest experience while ensuring that our actions positively impact the environment, our team members, and the communities we serve. This recognition affirms our continuous efforts to create a responsible and sustainable hospitality model that prioritizes people and the planet.”
At the core of this achievement is the Okada Green Heart program, the resort’s comprehensive sustainability initiative. Dedicated to reducing its environmental footprint, the program integrates eco-friendly innovations, resource conservation, and waste reduction across all operations.
In the front office, a fully digital guest registration process and the introduction of wooden key cards have transformed traditional practices. Hotel rooms now feature eco-conscious amenities, including glass water bottles, in-room tablets, and smart building systems equipped with advanced motion sensors to optimize energy efficiency.
Okada Manila’s culinary operations reflect the same deep commitment to sustainability. Locally sourced ingredients, sustainable food packaging, and responsible waste management ensure that every dish
contributes to a greener future. Surplus food is donated, scrap materials are upcycled, and food waste is converted into fertilizer.
The Retreat Spa further embraces sustainable practices by cultivating organic herbs on-site and exclusively using natural, plant-based wellness products.
Commitment to Employee Well-Being
As part of its holistic approach to Responsible Hospitality, Okada Manila prioritizes the well-being of its team members through a range of programs designed to enhance their professional and personal lives. Employees enjoy comprehensive wellness programs, free vaccinations, health check-ups, mental health support services, and fitness activities to ensure a healthy work-life balance. The resort also fosters career growth through continuous training, skills development, and employee recognition programs that celebrate outstanding contributions.
Community Engagement and Social Responsibility
Community engagement remains a pillar of Okada Manila’s mission. The resort actively supports initiatives such as Soap for Hope and Linen for Life, which help repurpose hotel materials for underserved communities. Okada Manila also participates in global environmental observances like World Environment Day, Earth Day, and World Ocean Day, reinforcing its commitment to sustainability beyond its operations.
A New Standard in Sustainable Hospitality
Byron Yip, President and Chief Operating Officer of Okada Manila, stated, “The Forbes Verified Responsible Hospitality badge is more than just an honor—it reflects our deep-rooted belief that premium hospitality must go hand in hand with environmental responsibility. Every sustainable initiative we implement is a purposeful step toward creating a legacy where exceptional experiences contribute to a healthier planet and a thriving community.”
To learn more about Okada Manila’s comprehensive sustainability initiatives and the Okada Green Heart program, please visit our website at https://www.okadamanila.com/okada-green-heart
