The Department of Social Welfare and Development (DSWD) on Monday said the Step 1 processing of the Assistance to Individuals in Crisis Situations (AICS) program of the agency’s Central Office will be back to the main office in Batasan Hills, Quezon City, starting on April 24.
At present, the primary processing of the AICS program clients is being done temporarily at the QC-X Building of the Quezon Memorial Circle.
Step 1 processing includes the initial screening of documentary requirements and provision of a schedule to the clients/applicants for further assessment.
Receiving of clients at the DSWD Central Office, beginning April 24, will be from 6 a.m. to 3 p.m., Mondays through Fridays.
The DSWD Central Office is advising its AICS Program clients to ensure that documents are complete and up-to-date, before proceeding to the office.
Last March 13, the DSWD Central Office temporarily established a temporary site at the Quezon Memorial Circle while renovations were being done at the original processing area.
The renovations are necessary to provide a more conducive and safer environment for clients requesting for medical, hospitalization, burial and transportation assistance, among others.
AICS serves as a social safety net or a stop-gap mechanism meant to support the recovery of individuals and families from unexpected crises such as illness or death of a family member, natural and man-made disasters, and other crisis situations.
Beneficiaries of this program can avail of multiple assistance depending on their needs and the assessment of the social worker.
PRIME-HRM Bronze Award
Meanwhile, the DSWD Central Office recently received the 2023 Program to Institutionalize Meritocracy and Excellence in Human Resource Management (PRIME-HRM) Bronze Award from the Civil Service Commission-National Capital Region (CSC-NCR).
The PRIME-HRM Bronze Award was bestowed to DSWD-CO last April 14 in Diliman, Quezon City for meeting the Maturity Level 2 Indicators in the four core HRM Systems mainly the Recruitment, Selection and Placement, Performance Management, Learning and Development and Rewards and Recognition.
Receiving the award on behalf of DSWD Secretary Rex Gatchalian were Assistant Secretary Irene Dumlao and DSWD HRMDS Officer-in-Charge Jennifer Rizo.
The DSWD-CO started its PRIME-HRM journey in 2018 through the assistance of the DSWD top management and the efforts of its Human Resource Management and Development Service (HRMDS). (PNA)
