A total of 130 postmasters have undergone training from the Indian government for the enhancement of operational efficiency and leadership capabilities in the Philippine Postal Corporation (PHLPost).

In a news release on Tuesday, PHLPost Postmaster General Luis Carlos said the three-day External Capacity Building Program Training Seminar was conducted in late April by India’s Department of Posts and the Asian-Pacific Postal Union (APPU), which provides development assistance to member-countries through its foreign aid program.

APPU’s development assistance includes training program funds, infrastructure development, and other initiatives for the improvement of postal services.

“Training postal employees within the Philippines is often more cost-effective than sending them abroad, especially in terms of travel, accommodation, and other related expenses,” Carlos said.

“Through collaborations with international partners and sending foreign lecturers to the country, valuable knowledge and expertise can be shared and transferred to local participants through workshops and training sessions.”

Asian-Pacific Postal College (APPC) lecturers Anucha Soonglertsongpha and Sandeep Kunnathodi Puthanveedu facilitated key sessions with the theme “Best Practices in Managing Post Office.”

Meanwhile, APPU Secretary General Vinaya Prakash Singh discussed the regional importance of postal modernization and workforce development.

Carlos said the discussions that are significant for PHLPost include customer relationship management, the digital transformation of postal operations, and achieving operational excellence.

“These timely and valuable insights will surely help the postal service enhance our practices across our post offices nationwide, enhancing their skills and knowledge in postal operations and marketing,” he said. (PNA)