Cebu Pacific Back To Full Year Profit After Pandemic Losses

Cebu Pacific soars to new heights with Php 90.6 billion in revenue for 2023, marking a 60% increase from the previous year!

FDA DG Assists Small Businesses With BBMSME Program, Joins First Lady in Tuguegarao

Food and Drug Administration Director General Dr. Samuel Zacate partners with Tuguegarao Mayor to empower local entrepreneurs through Bigyan-Halaga, Bangon Micro, Medium and Small Enterprises program.

Tala’s Iona Inigo-Mayo Shares Its Empowerment On The Organization And Its Customers

Gender-inclusive workplaces drive success! Tala empowers women, fostering leadership & financial independence, transforming lives and communities globally.

HONOR PH Introduces HONOR X7b, Another High-Quality Phone Without Breaking Your Wallet

HONOR Philippines locally debuts the durable, budget-friendly HONOR X7b, boasting impressive features like extended battery life and superb display.

SKY Offers Safe Customer Service Amid ‘New Normal’

0

SKY Offers Safe Customer Service Amid ‘New Normal’

0

How do you feel about this story?

Like
Love
Haha
Wow
Sad
Angry

SKY subscribers can continue to expect to get safe customer service, as most of the country eases into a new normal.

As a top priority, SKY is strictly implementing safety measures during in-home services. Before any visit is done, SKY service technicians will call the subscriber first to make sure no one in the household is ill. Only a two-man team is assigned to every home so that one can work inside the subscriber’s home while one can simultaneously work outside to ensure proper physical distancing and less social interaction. Both of them will be wearing PPEs and other protective gear.

In SKY business centers, on the other hand, only a limited number of people will be allowed inside at any given time. Upon entry, customers will be required to go through thermal scanning and answer a symptoms questionnaire. Inside, physical distancing will be observed while plastic barriers are installed at the service desk. Sanitation and disinfection procedures will be conducted before and after every transaction.

Meanwhile, SKY subscribers are encouraged to continue managing their accounts digitally through SKY’s official website (mysky.com.ph/myaccounts) and the mySKY app (mysky.com.ph/app), pay via digital payment partners (mysky.com.ph/digitalpayment), seek troubleshooting guides on its website (mysky.com.ph/help), and contact SKY through its webform (mysky.com.ph/contact-us).

These protocols are put in place to safeguard the health and safety of SKY subscribers, employees and business partners. Subscribers can learn more about these safety measures as they visit www.mysky.com.ph/safetyprocedures and bit.ly/skybranchreopen.

To help ease the burden of subscribers during these uncertain times, they may opt to pay 50% of their outstanding balance for due dates beginning May 16, 2020. More details on this are available at bit.ly/skybill.

Stay updated and reach out to SKY by downloading the mySKY app today at www.mysky.com.ph/app.