Conduent Incorporated, the world’s largest provider of diversified business services, has named Rishi Pradhan as Chief Executive Officer for all of Conduent’s operations in the Philippines and Malaysia. Rishi has been serving as interim leader for these countries since November 2017 and prior to that was Finance, Accounting & Procurement (FA&P) Service Delivery Leader for the Philippines, responsible for all the FA&P services delivered to the company’s clients from the Philippines.
“Rishi has extensive experience in account management, transition and solutions positions in the business services industry,” said Pratap Sarker, Group Chief Executive, Financial Services and Healthcare, Conduent. “As CEO for Conduent’s operations in the Philippines and Malaysia, Rishi will execute the company’s growth strategy for each country, and work to ensure excellent service to clients.”
Conduent’s operations in the Philippines include 8500 employees, based in Metro Manila and Cebu City, and in Kuala Lumpur, Malaysia 700 employees, that are engaged in a range of activities including finance and accounting services, HR services, transaction processing, healthcare and customer experience services.
“Conduent has a significant presence in both the Philippines and Malaysia which are key service delivery locations for the company in the Asia Pacific region,” said Rishi Pradhan, CEO, Philippines and Malaysia, Conduent. “Our employees, that we will continue to grow in both countries, are our most valued resource and key to delivering excellent customer service. We will continue to enhance the employee experience as we grow.”
Rishi will continue to be based in Manila and report to Pratap Sarker, Group Chief Executive, Financial Services and Healthcare, Conduent. Prior to Conduent, Rishi held various management positions at IBM Philippines in the company’s finance and accounting group.
Conduent (NYSE: CNDT) is the world’s largest provider of diversified business services with leading capabilities in transaction processing, automation and analytics. The company’s global workforce is dedicated to helping its large and diverse client base deliver quality services to the people they serve. These clients include the majority of Fortune 100 companies and over 500 government entities.
Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both its clients and their constituents. Learn more at www.conduent.com.
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